The hotel was amazing. It was so clean and tidy and the staff was so friendly and helpful. The restaurant was so elegant and well mannered, perfect meal. My wife and I used the spa twice during a weekend stay, both times was unbelievable. We stayed in a suite in room 302. It was the most amazing room I have stayed It, with a great hot tub in the room. This hotel is perfect and exceptional value for what is on offer. Will definitely stay here again.
Mark
outubro de 2024
Clean. Really clean. Bed excellent. Room excellent. The Reservation was paid using booking. However they ask for credit card to charge more than 50 euros for extra deposit. . Yes they said was to be refunded. It pass 4 days and I do not see the refund in my credit card. Hopefully they do. Because I am back to USA. I did my best to leave room clean and complete. I hope they return my money. Thanks The shuttle to airport service is great
Pedro
novembro de 2024
Great hotel to stay after a late flight into Bergamo airport. Clean, stylish with comfortable spacious rooms. We didn’t eat dinner but had a nightcap and the little bar was nice with a friendly barman. Breakfast was included and there was a huge choice with views from the rooftop. Staff were nice and the shuttle bus in the morning to the airport for €5 was great. We’d return!
Laura
setembro de 2024
IT ALL WENT WELL FROM CHECK-IN TO DEPARTURE The hotel receptionist was friendly and efficient at both check-in and departure. My room was well equipped, even with a lighting menu! I had a room service meal which arrived quickly so was still hot and it was very nicely presented. The breakfast buffet had many choices and all staff encountered were friendly and helpful.
Bryan
maio de 2024
We missed our flight and had to choose a hotel last minute. Airport hotels usually have very small rooms but since we were so stressed already I decided to look for a place with spacious rooms so we could relax a little bit. The room was clean and spacious. The staff were very attentive and the shower was great!!! I didn't have the chance to use the pool and spa since I had to leave the next morning but it was definitely the right choice to choose this hotel. The breakfast was really really good in a spacious hall. It had variety and the staff was very attentive. They even made me a soya cappuccino since I can't drink milk. The menu on the room service was not too over priced and I think the kit hen works till 22:30 or 23:00.
Kiyo
abril de 2024
It's not far from the airport, less than 10 minutes by car (a taxi from the airport was 20€). Nice and clean room. Great restaurant, really tasty food. Great staff, always smiling and willing to help.
Liz
julho de 2024
It had a nice ambiance, very friendly staff.
Dóra
março de 2024
All night reception, design and clean accommodation, very comfortable mattress, super breakfast, shuttle available, spa quality, restaurant, kind staff ready to support, hotel lobby, electric appliances in the room, air conditioning discreet without noises, large bathroom, minibar.
Alexandra
agosto de 2024
The interior design is beautiful specially at night time. We liked how clean and spacious the bedroom was, beds were comfortable and the blackout curtains really did justice. Enjoyed the food selection they had, tasted good and staff were friendly and helpful. TheGarden area is beautiful, aesthetic and peaceful. Would definitely recommend staying at this hotel.
Isabel
setembro de 2024
Absolutely everything! I’ll tell you quick story , I’ve book room for my mom she liked so much . My mom had birthday at on the next day . I’ve asked the staff to make something small ( improvisation ) to surprise her . They did it , she was so surprised and happy that you have to be proud of your staff and the attitude they have . My mom : everyone was polite reception and breakfast staff , all clean , everything in order , the bed comfortable . Thank you so much ❤️
Tsvyatko
dezembro de 2023